Computer Aided Dispatch

CAD systems consist of several modules that provide services at multiple levels in a dispatch center and in the field of public safety. These services include call input, call dispatching, call status maintenance, event notes, field unit status and tracking, and call resolution and disposition. One of the components of MapmyIndia's CAD solution is the Command, Control & Dispatch Centre (CCC). A Command and Control Center is typically a secure room or building in a government, that operates as the agency's dispatch center, surveillance monitoring center, coordination office and alarm monitoring center all in one. Especially in the Indian context, in the face of incessant attacks on its crucial networks by terrorists, as well as inadequate emergency response mechanism, the government is finalizing an elaborate plan to upgrade India's emergency response capabilities. For this, putting in place real time command and-control centers and delineating responsibilities among various agencies, is the only way forward for a safer India.

Perspective of Computer Aided Dispatch

CAD systems consist of several modules that provide services at multiple levels in a dispatch center and in the field of public safety. These services include call input, call dispatching, call status maintenance, event notes, field unit status and tracking, and call resolution and disposition. One of the components of MapmyIndia's CAD solution is the Command, Control & Dispatch Centre (CCC). A Command and Control Center is typically a secure room or building in a government, that operates as the agency's dispatch center, surveillance monitoring center, coordination office and alarm monitoring center all in one. Especially in the Indian context, in the face of incessant attacks on its crucial networks by terrorists, as well as inadequate emergency response mechanism, the government is finalizing an elaborate plan to upgrade India's emergency response capabilities. For this, putting in place real time command and-control centers and delineating responsibilities among various agencies, is the only way forward for a safer India.

There is a lack of experience in implementing the state-of-the-art control room infrastructure without compromising on the form and functionality. There is also a huge challenge of availability of end to end solution provider in the Indian market.