One Centralized Solution for Grievance Redressal
An easy-to-use Location Based centralized Grievance Redressal System which collated all calls and issues that are reported. There are provisions to monitor actions taken to solve these issues with information like the responsible department and the person assigned as well. A crucial part of the citizen grievance redressal system is the easy-to-use mobile application which sends accurate location information when the issue is reported, allowing the department a convenient way to know where to send resources. The application is available on Android, iOS, Windows and Blackberry.
This solution consists of 2 parts:
- Mobile Application
- Backend Web Application